Payment Policy

Thank you for choosing Rellor! This Payment Policy explains the terms and conditions concerning payments made on our website. We strive to ensure a secure and transparent payment experience for all our customers.

Accepted Payment Methods

Rellor accepts the following payment options:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • ShopPay
  • Apple Pay
  • Amazon Pay
  • Google Pay
  • PayPal
  • Secure online payment gateways available at checkout
  • Additional payment methods as shown during checkout

Note: All payments must be made in full at the time of purchase.

Currency

  • All prices on www.rellor.shop are in U.S. Dollars (USD) unless specified otherwise.
  • If your bank operates in a different currency, conversion rates and fees may apply.

Payment Authorization

By placing an order, you authorize Rellor to charge your selected payment method for:

  • The product price
  • Applicable taxes
  • Shipping fees
  • Any other charges disclosed at checkout

Important: Orders will only be processed once payment has been successfully authorized.

Failed or Declined Transactions

If your payment is declined:

  • Double-check your card details (number, expiration date, CVV).
  • Ensure you have sufficient funds.
  • Contact your bank or payment provider.

Rellor is not liable for declined transactions due to banking restrictions or insufficient funds.

Taxes

Sales tax will be calculated and displayed at checkout based on your shipping address and U.S. tax regulations.

Fraud Prevention

To protect our customers, Rellor reserves the right to:

  • Review transactions for suspected fraud
  • Request additional verification
  • Cancel orders if fraudulent activity is suspected

If your order is flagged, our support team may reach out for verification.

Refunds

Refunds are processed in accordance with our Return & Refund Policy:

  • Approved refunds will be issued to the original payment method.
  • Processing times may vary based on your bank or payment provider.

Customer Support

At Rellor, your satisfaction means everything to us. Whether you have a question about your order, need assistance with a product, or simply want more information, our support team is always ready to help. We aim to respond to all inquiries within 24 business hours.

For any questions or support, please contact us:
Phone: +1 9713178326
Email: support@rellor.shop
Address:757 S 1st Ave, Coquille, OR 97423, USA
Live Chat: Available on our website
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (PST)
Saturday – Sunday : Closed